Raising Enquiries

Using Enquiry Libraries that can be tailored to meet the needs of individual lawyers or firms, Smart Enquiries suggests enquiries that are relevant to the property type. This reduces the risk of enquiries being overlooked or irrelevant enquiries raised – a major source of frustration for conveyancers.

Response Management

Addresses the core problem of enquiry handling by managing the status of each question. The status of each enquiry is available to both parties so each knows who has responsibility at any time. Smart Answers helps in the response to standard or repetitive enquiries. Replies to enquiries are stored so they can be offered in response to similar questions that are raised in the future.

Personalisation

Conveyancers can amend existing enquiries that are standardised across the firm, for specific requirements for each case. This reduces inconsistencies but allows for personal choice.