InterAction+ by LexisNexis

InterAction+

by LexisNexis


Overview

InterAction+ helps law firms strengthen relationships by leveraging actionable client data to enhance services and uncover new revenue opportunities. It enables firms to generate new revenue streams through cross-selling and identifying competitive opportunities. Additionally, the solution mitigates revenue loss by highlighting at-risk clients with an intuitive dashboard, ensuring sustainable growth for the firm.

InterAction+ ensures secure, anytime access to client data from any location. Its cloud-based environment safeguards law firm data while adhering to global compliance standards for data privacy.

Automated Data Capture for Maximum Efficiency

InterAction+ streamlines law firm operations through automated data capture, eliminating the need to manually enter client interactions, emails, meetings, and marketing activities. This feature allows firms to focus on client work while maintaining complete visibility into relationships and activities with minimal effort. It ensures accurate client and business development data, enabling firms to turn relationship insights into actionable growth opportunities.
The platform also highlights the financial advantages of nurturing existing client relationships. By leveraging accurate data and fostering open communication, law firms can unlock cross-selling opportunities, reduce acquisition costs, and enhance their reputation as trusted advisors, driving sustainable growth and long-term success.

Generate New Revenue Streams

InterAction+ enables law firms to grow revenue by transforming client data into actionable business insights. Its relationship intelligence and predictive analytics identify cross-selling opportunities, highlight decision-makers, and uncover potential client needs. Automated data capture and analysis ensure firms can focus on high-value prospects while maintaining accurate, up-to-date relationship insights. InterAction+ dashboards and reporting tools provide a comprehensive view of engagement levels, empowering strategic decision-making to strengthen client relationships, reduce risks, and increase profitability. The platform's tools for managing business development initiatives streamline efforts, prioritize opportunities, and align teams for sustainable growth.

Mitigate Revenue Loss

This solution helps law firms retain clients and minimize revenue loss with relationship intelligence and real-time insights. Automated data capture and engagement tracking provide a comprehensive view of client interactions, while intelligent relationship scoring highlights at-risk clients and prioritizes follow-ups. By embedding client relationship data directly into tools like Microsoft Outlook, Word, and Excel, InterAction+ integrates seamlessly into workflows, enabling informed, data-driven decisions that enhance client relationships and drive long-term growth.

The InterAction+ solution offers anytime-anywhere access, data security, and a solution for firms of all sizes. Some of the many InterAction+ features and benefits, with exclusive LexisNexis® content, include:

  • Modern User Interface: Improved layout and design simplifies navigation and improves readability by surfacing essential insights and tasks for a better overall user experience.
  • InterAction+™ Home: At-a-glance dashboard highlights connections that are weak, at risk, and have low engagement to quickly identify collaboration opportunities and take actionable steps.
  • Context: Integrated data from Context, shows litigation events by firm, practice area, and jurisdictions for users’ clients and prospects to inform business development opportunities.
  • Daily Digest: Capture important tasks and activities in a daily configurable email that prioritizes business development and allows the addition of new tasks without interrupting users’ workflow.
  • Mobile: Easily access, from a smart device, client relationship intelligence and litigation opportunities with exclusive LexisNexis content from anywhere you work.
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HEADQUARTERS
US
LANGUAGES
English
OFFICES
US,
Canada,
UK,
Australia
X-Twitter
YEAR FOUNDED
1970
Areas of Use
TARGET AUDIENCE
Law Firms - 20-99 lawyers
Law Firms - 100-499 Lawyers
Law Firms - 500+ lawyers
PRACTICE AREAS
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