Law Firms

Corporate Legal

Vendors and Service Providers

audience

Landscape Article

Evaluation Framework

Requirements Template

Business Case

Competitive Analysis

Pilot Guide

Thought Leadership

Buyers Guide

content type

Explore

Implement

Procure

phase

From

date

Law Firms - 500+ lawyers

Law Firms - 20-99 lawyers

Law Firms - 100-499 Lawyers

Advertising Law

Bankruptcy and Restructuring

Civil Rights

Conveyancing

Corporate

Criminal Law

Employment

Entertainment and Media

Environment and Energy

Family Law

Finance

Fintech

Funds

Government / Administrative Law

Health Law

Immigration Law

Infrastructure

Insurance Law

Intellectual Property

International Arbitration

Investigations

Litigation

M & A

Neutral

Personal Injury

Privacy and Cybersecurity

Private Equity

Real Estate

Regulatory

Securities and Capital Markets

Transactional

Wills and Probate

practice area

Arabic

Bulgarian

Chinese

Configurable

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

Flemish

French

German

Greek

Hebrew

Hungarian

Icelandic

Indonesian

Italian

Japanese

Korean

Latvian

Lithuanian

Malay

Maltese

Norwegian

Polish

Portuguese

Romanian

Russian

Serbian

Spanish

Swedish

Tagalog

Thai

Turkish

Vietnamese

language

On Prem

Web App

Private Cloud

Cloud

deployment

Blockchain

Built by Law Firm

GenAI / LLM

Interoperability

Low Code

Open Source

Word Plug-In

attribute

Africa

Asia

Europe

Global

Latin America

Middle East

North America

Pacific

West Indies

regions served

Algeria

Argentina

Armenia

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

Chile

China

Colombia

Cyprus

Czech Republic

Denmark

Egypt

Estonia

Finland

France

Georgia

Germany

Ghana

Greece

Guatemala

Hong Kong

Hungary

India

Ireland

Israel

Italy

Japan

Kenya

Lithuania

Luxembourg

Malaysia

Malta

Mexico

Mongolia

Mozambique

Netherlands

New Zealand

Norway

Pakistan

Peru

Philippines

Poland

Portugal

Romania

Russia

Serbia

Sierra Leone

Singapore

Slovakia

South Africa

South Korea

Spain

Sri Lanka

Sweden

Switzerland

Taiwan

Trinidad & Tobago

Tunisia

Turkey

Ukraine

Uruguay

Yemen

Matter Management

Business of Law solutions support all of the aspects of running a law firm other than the substantive practice of law. This is therefore a broad category, covering processes from client intake and management to timekeeping and billing, matter management, budgeting and pricing of matter work, email management, records management, information governeance and so on. Many of these processes are administrative and repetitive, lending themselves well to automation. The range of solutions in this category means a large number of vendors are represented, with certain behemoths such as Intapp and Aderant straddling many capabilities. In small and mid-sized law firms, practice management systems act as platform solutions that enable all aspects of the business of law. Clio is the leading practice management system for mid-sized law, incorporating many integrated products that extend its native capabilities.

Business of Law

Legal operations in corporate legal departments is driving change in-house more than any other innovation. The rise of CLOC (Corporate Legal Operations Consortium) has had a profound impact on how in-house legal departments and their law firms operate. Legal operations professionals are responsible for legal technology, project management, hiring, panel selection and various related matters. Legal operations in law firms is also an increasing area of focus, with firms realizing that in order in remain competitive in the market they must improve the effectiveness of their internal operations. Many of the solutions in this space are human-based but more and more solutions arise that support legal operations.

Legal Operations

<p>Legal intake and triage are related but distinct processes. Legal intake involves the initial gathering of information and details about a legal issue or request. It typically occurs when someone submits a legal matter or request to the corporate legal department. This intake process helps capture essential information and initiate the appropriate response or actions.&nbsp;Triage refers to the prioritization and assessment of incoming legal matters. It involves evaluating the urgency, complexity, and potential impact of each matter to determine the appropriate course of action. Triage helps allocate resources effectively and ensures that matters are addressed in order of priority.</p>

Legal Intake / Triage

<p>Legal matter management refers to the process of organizing, tracking, and overseeing legal matters within a corporate legal department. It involves the management of various legal cases, transactions, contracts, and other legal work that the department handles. Matter management systems are often used to streamline and centralize the management of these legal matters. The key goals of matter management are to improve efficiency, collaboration, and transparency in handling legal issues, ensuring deadlines are met, and maintaining accurate records.&nbsp;</p>

Legal Matter Management

Spend management solutions for in-house departments deliver better insights into law firm pricing, help with comparing law firm rates, set benchmarks for what certain projects cost and run procurement processes. Persuit and Bodhalla are some of the leading providers in the category.

Spend Management

A legal hold is the process where a company has to retain files pending litigation or anticipated litigation, because they may be relevant to such litigation. Legal hold software is often embedded in or integrates with eDiscovery software. Law firms submit legal hold requests, monitor compliance with legal holds, interview custodians and track progress of requests. Law firms are also required to respond to legal hold requests when they are issued in relation to pending litigation involving the firm.

Legal Holds

Sourcing pro bono work, administering hours invested, support of the work (which is often outside of the expertise of the lawyers involved), reporting, sometimes collaboration with clients and communicating with legal aid organizations takes considerable time for larger law firms and in-house departments. Probononet is a charitable organization that has supported this for a long time. A recent entrant to the market Paladin has introduced an offering that covers most of the before-mentioned painpoints.

Pro Bono Management

Work allocation software supports allocation of work to associates and associate general counsel. It works based on a number of variables such as previous experience, the need for associates to build up a wide range of experience, diversity, rates and availabilty. Remote work arrangements make it difficult to allocate work as it was previously done because of physical separation. There is also sometimes a preference of a partner to work exclusively with the people they know to be good at a particular task. This can lead to associates being allocated the same type of work for years without gaining experience in other areas. Tools like Capacity, VI Utilize and Vantage by Bighand address these problems.

Work Allocation

Corporate legal departments frequently retain more than one law firm. The multiple firms engaged to represent a client are referred to as the client's panel of firms, and corporate legal departments manage these relationships carefully, including by regularly reviewing their panels to determine whether they should be retaining new firms and eliminating certain existing firms from their panel. It is increasingly common for organizations to stipulate a set of key areas in which their panel firms must exel in order to retain their position on the panel, for example diversity and inclusion, technology and innovation. Panel management solutions support the management of ongoing panel firm relationships - including benchmarking performance - and the selection of new panel firms. Persuit is an example of such a solution.

Panel Management