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Law Firms - 500+ lawyers

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Collaboration and Productivity tools enable lawyers and legal professionals to automate non-legal tasks, enhance efficiency, and streamline teamwork. Productivity tools such as Dictation software and AI-powered notetakers reduce manual work and improve documentation accuracy, while collaboration solutions&mdash;ranging from video conferencing to virtual data rooms and full online platforms&mdash;support seamless communication and case management. As remote and hybrid work becomes the norm, these tools help legal teams and clients work together more effectively in a unified digital environment.

Collaboration and Productivity

File sharing tools provide secure methods of transferring large files between users.

AI notetakers are software tools powered by artificial intelligence that automatically capture, organize, and summarize information from various contexts like meetings, webinars, or interviews. Using advanced technologies such as speech recognition and natural language processing, these tools can transcribe spoken words into text in real-time and even summarize long discussions into key points. Some AI notetakers also detect topics, categorize information, and allow for easy searching of notes, making it simple to find specific details.&nbsp;

Previously, many commercial legal organizations relied on external translation services to help translate critical deal or litigation documents written in a different language, for example in the context of cross-border work. Risk and liability issues arise when lawyers resort to using public translation sites online to translate documents relevant to a privileged legal matter. In addition, these sites are generally unable to translate large numbers of documents at once, or to retain the formatting of the original documents. With the development of advanced AI technology, digital translation solutions have emerged that are able to translate large numbers of complex legal documents into multiple languages with great accuracy, retaining original formatting. Leading vendors in this space include RWS (previously known as SDL) and Veritone. Sometimes digital translation or workflows are combined with human-in-the-loop translation services, which are also covered here.

Dictation has long been a part of legal practice. In the digital era, dictation and voice recognition solutions are usually AI-powered, enabling the automated capture of verbal communications whether they occur on a phone call, through a virtual meeting platform, or from a webinar or podcast. Some of these solutions provide the ability to automatically scroll and search through transcriptions or recordings.

Client portal solutions provide a two-way interface between a law firm and a client, allowing for some combination of capabilities such as collaboration, joint project management on legal matters, the sharing of select thought leadership, access to matter documents, financials and WIP, and access to data-driven insights related to the engagement. While some firms create custom client portals with tools like SharePoint, solutions that offer many of these attributes, such as LUPL, have become effective one-stop shops, rolling together the types of capabilities that used to be spread across multiple technology tools. Other solutions in the space include HighQ and Moxtra. See also, Extranets.

Extranets allow for the sharing of content between law firms and their clients. An extranet allows a portion of a firm's data, intranet or matter management platform to be accessed by clients, with the firm controlling which subset of the platform is accessible by which clients. HighQ works in this way, providing the ability for firms to share thought leadership and matter information with clients. See also, Client Portals.

Collaboration platforms allow teams to work together even if they are in different locations. Many solutions include collaboration as an aspect of their functionality. In this category, we include only those solutions the main purpose of which is to provide collaboration - whether that is collaboration within an organization, with external clients, or both. Microsoft Teams is by far the most common collaboration platform, having gained significant popularity during the pandemic. The other industry leader for collaboration is HighQ.