Nearly every day lately, I see in-house counsel asking for recommendations of the “best” contract lifecycle management tools for them to implement or how to use artificial intelligence to help handle an overwhelming workload. I recently attended a webinar on “digitally transforming” your law department. Can we first agree that all of these are gigantic and vague projects without precise paths and concrete goals? What do we all know about those kinds of projects? The odds of “success” are very small (partly because success is undefined).