Initially developed for sales-driven industries, CRM systems have evolved to meet the specific needs of legal professionals. Today, they are indispensable tools for building stronger client connections, generating new business, tracking client interactions, improving efficiency, and supporting informed decision-making.
CRM - Landscape Overview
About the ExpertView Profile
Cheryl Wilson Griffin
LTH Expert Legal Tech Consultants
Cheryl Wilson Griffin brings over 20 years of experience in driving strategic initiatives for AmLaw 200 law firms. She holds an MBA with a concentration in Management Information Systems (MIS) from Purdue University.
As the CEO and founder of Legal Tech Consultants, Cheryl focuses her energy on making innovation available to the entirety of the legal industry through her shows AI for Smart People and Emerging Tech Thursday. Most recently, Cheryl qualified as a Certified Information Privacy Professional for the EU (CIPP/E) and earned a professional certificate from VC University, a collaboration between the NVCA and Berkeley Law.
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