In recent years, the legal industry has witnessed a surge in the adoption of technology to streamline processes, enhance efficiency, and reduce costs. However, the successful implementation and widespread adoption of legal technology solutions often encounter obstacles. While various factors contribute to these challenges, one critical aspect that is frequently overlooked is the importance of a well-defined business case. This article explores how the adoption hurdles of legal technology originate from an ill-defined business problem and how clear business urgency can drive adoption even when the technology is imperfect.
